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Server Operations (NOC)
Server load, downtime, abuse control (Only for serious technical cases)
Technical Operations Desk
Hosting issues, server errors, website downtime, email problems
Cloud & Infrastructure Support
Cloud servers, scaling, performance tuning, migrations
Security & Abuse Response Unit
Malware, hacking, spam abuse, DMCA, brute-force attacks
Accounts & Billing
Invoices, payments, refunds, credits
Compliance & Verification Desk
KYC, document verification, domain ownership checks
Sales & Solutions Advisory
Pre-sales questions, plan selection, upgrades
Reseller & Partner Relations
Reseller hosting, WHMCS setup, bulk pricing
Domain Registry Operations
Domain registration, transfer, EPP codes, DNS
